PACKING, SHIPPING & INSURANCE

HotLotz works with ‘Masterpiece', a professional shipping company, to manage international door-to-door shipments. We can provide indicative quotes within 24 hours, on request. Simply email the lot number/s and the exact delivery address to hello@hotlotz.com and we will get back to you.

Packing & Shipping is an essential part of our client service offer. As a digital auction house we pride ourselves on working closely with buyers to find suitable logistics solutions for our domestic and international clients.

HOTLOTZ TERMS & CONDITIONS

8 MAY 2019

These Terms & Conditions, and our Data Protection Policy, apply to use of any products or services of HotLotz Pte Ltd (Company Number 200524698M) ("HotLotz", "we", "our" and "us"). They may be updated from time to time at www.hotlotz.com or on the HotLotz app. 

REGISTRATION 

You need to register to use HotLotz products or services, including providing valid debit/credit card, bank account and ‘know your customer’ information if requested. Your information must be correct at all times. You can update it at www.hotlotz.com or on the HotLotz app.  

You are responsible for your account and all activities whether authorized by you or not. HotLotz may refuse or cancel your registration or access to products or services at any time. We may cease providing products or services to any one or more person at any time.  

HotLotz content may not be appropriate for minors or all people. By registering, accessing or using any HotLotz, you confirm that you are not a minor and acknowledge that HotLotz may not be suitable for you. 

We may modify or discontinue HotLotz, www.hotlotz.com or on the HotLotz app, or any part of them, at any time.

SELLING 

If you wish to sell an item through HotLotz and we agree to sell the item for you, we will work with you to catalogue the item, we will appraise the item and set an estimate range that we think the item might sell for, and we will agree with you a ‘reserve’ (also described as a ‘minimum sale price’, ‘minimum bid’ or ‘starting bid’). The ‘reserve’ may be zero in the case of items accepted at ‘no reserve’).  You must make the item available to us, for cataloguing and sale as reasonably required by us at any time. 

We may also market the item with a ‘Fixed Price’, also known as a ‘Buy Now’ price, and sell the item before, during or after any auction for that price. If we do this we will ensure that the amount the seller receives is at least the same as if the item had been sold for the ‘reserve’. 

The ‘Fixed Price’/‘Buy Now’ price includes the seller’s commission as well as the buyer’s premium (explained under ‘Buying’ below). Therefore when we make settlement to a seller for an item sold with a ‘Fixed Price’/‘Buy Now’ price, we deduct the ‘buyer’s premium’ from the ‘Fixed Price’/‘Buy Now’ price paid for an item. This gives an amount on which the ‘seller’s commission’ is calculated and deducted.  The remaining balance is settled to the seller. 

‘Fixed Price’/‘Buy Now’ price worked example: 

1. Buyer purchases item for a ‘‘Fixed Price’/‘Buy Now’ price of $100 
2. HotLotz calculates ‘Buyer’s Premium’ as 19.5% (standard amount as at the date of these T&Cs) of $100 = $19.50
3. HotLotz retains the $19.50 ‘Buyer’s Premium’ leaving a remainder of $80.50
4. HotLotz calculates the ‘Seller's Commission’ as 19.5% (standard amount as at the date of these T&Cs) of the $80.50 remainder = $15.70
5. HotLotz retains the $15.70 ‘Seller's Commission’ leaving a remainder of $64.80
6. HotLotz settles $64.80 to the Seller 

We may charge sellers an upfront fee for creating an inventory of, or cataloguing items. We may also charge our standard delivery charges if we agree with you that we will collect any items from you. We may charge your debit/credit card for this service. 

The amount of any fees for creating an inventory of, or cataloguing items, and the ‘seller's commission’ will be explained to you at the time you consign or is otherwise available at www.hotlotz.com or on the HotLotz app. 

Once agreed, HotLotz will try to sell the item for you on your behalf. HotLotz may market and sell the item in any way it reasonably determines at any time, including lotting the item with or without other items. If the item does not sell HotLotz may at any time ask you to agree to re-list the item with a lower ‘reserve’ or ‘no reserve’. 

HotLotzmay at any time decide to no longer sell the item. You must collect the item promptly if instructed to do so or we may return it to you whereby our standard delivery charges will apply. We may charge your debit/credit card for this service. 

If an item is withdrawn by the seller from a published auction or from sale at hotlotz.com at a fixed price the seller will be charged a ‘withdrawal fee’ of $100 per item. 

HotLotz may only accept a buyer's offer or a bid for the item at or above the agreed ‘reserve’. The contract will be between you as seller and the buyer. HotLotz only acts as agent on behalf of the seller. You authorise us to sell the item on your behalf. 

You will be responsible for items you sell through HotLotz and all risk until HotLotz accepts a buyer's offer for the item. When HotLotz sells an item, we also charge the seller a fee known as the ‘seller's commission’. 

When HotLotz sells an item at auction, we will settle to the seller’s nominated bank account the amount the item sold for, minus the ‘seller's commission’, and any fees, expenses, royalties, taxes or interest referred to in these Terms & Conditions and any outstanding inventory or cataloguing fees and delivery charges.  

We will usually settle the proceeds of all sales to the seller’s nominated bank account within 21 days of the sale date as long as the seller has provided bank account details and we have received payment for the item from the buyer or any dispute with the buyer has been resolved. The seller will be liable for any and all fees levied by the receiving bank on the transfer of funds. 

If we cannot settle the proceeds of a sale, because a seller has not provided bank account details or has provided incorrect bank account details, within a six month period from the date of the sale we may retain and use any such amount for our own benefit.

BUYING  

If you make an offer or bid for an item through HotLotz, HotLotz may accept it. If HotLotz accepts it, a contract will be entered into between you as buyer and the seller. HotLotz only acts as agent on behalf of the seller.  

HotLotz may reasonably determine if you have made an offer or bid for an item. You are responsible for any offer or bid made from your account regardless of any error or fraud and you cannot change or revoke any offer or bid. 

When HotLotz sells an item, we also charge the buyer a fee known as the ‘buyer's premium’. The amount of the ’buyer's premium’ is available at www.hotlotz.com or on the HotLotz app or will be explained to you prior to you making an offer for an item. 

You must collect the item promptly or we will deliver it to you whereby our standard delivery charges will apply. If we cannot deliver the item or you have not paid the delivery charges, we may re-sell the item or dispose of it at our discretion.  

When you buy an item, unless we agree in writing otherwise, you must pay for the item and any delivery charges in full without any deductions together with the ‘buyer’s premium’ and any GST within 7 days after the date of the auction. We may charge your debit/credit card, the details of which you have provided to us. We may charge your card at any time after you have bought the item.

AUCTION OR SALE 

HotLotz may conduct any auction or sale in any way it reasonably determines, including setting or changing minimum bidding amounts (at or above the agreed reserve price for the item), bidding increments or bid cut off times.  

HotLotz may also decide to withdraw any item from sale or auction at any time prior to sale to a buyer. 

HotLotz may but is not required to notify bidders or potential buyers that a higher offer for the item has been made or of the result of any offer or bid or any auction or sale.  

No seller, nor any person on its behalf, may bid for any of its own items in any auction (although we reserve the right to sell the item to the seller if it so bids). Please note that employees of HotLotz may bid for or buy any item. 

We can refuse or cancel the sale of an item if we reasonably believe that completing the transaction is or may be unlawful, that the sale places us or the seller under any liability to anyone else or may damage our interests or reputation (including if the item may not be authentic) or that information provided by a seller is inaccurate or misleading. 

BIDDING SERVICES  

HotLotz offers internet, mobile application, telephone, absentee and other auction bidding services as a convenience, but HotLotz will not be responsible to you for errors or failures to execute such bids, including errors or failures caused by any loss of connection, a breakdown or problems with software, or a breakdown or problems with any internet connection, computer, mobile device or application or other system.  

Execution of such bids is a free service and HotLotz does not accept liability for failing to access the bidding site, mobile application, telephone or absentee bid services or to execute such bids or for errors or omissions in connection with these activities. 

OWNERSHIP AND RISK 

A buyer will not own any item, or title to it, until we have received full and clear payment of all amounts due to us from that buyer. We will release the item to the buyer once we have received full and clear payment of all amounts due to us from that buyer. 

In the case of a dispute between the buyer and the seller in relation to an item involving us, we may deduct from any amount to be paid to the seller all of our legal or other costs incurred by us in connection with such dispute.

We may also require the seller to repurchase the item on demand for an amount equal to any purchase price, buyer's premium, seller's commission, fees, expenses, royalties, taxes or interest. Title to and risk in the item will transfer to the seller on receipt by us of such amounts.

Please note that while your items are in our possession and control we do not provide any special requirements or precautions in relation to items, such as environmental controls or security.

COLLECTION AND DELIVERY  

Where HotLotz agrees to arrange collection or delivery of any item (including any shipment), such collection or delivery will be subject to any terms and conditions of the relevant collection or delivery companies (including charges, payment, insurance (if any) and exclusions and limitations of liability). HotLotz will inform you of the relevant charges. HotLotz may at any time withdraw from any agreement to arrange collection or delivery of any item. 

You will be responsible for all charges, costs, packing and handling, insurance, duties, custom charges, taxes, charges and tariffs relating to collection or delivery including any third-party charges.  

Although we use reasonable efforts to take care when handling, packing and facilitating any shipment of a purchased lot, HotLotz is not responsible for any acts or omissions of any third party retained for these purposes. Similarly, where we may suggest any third party handler, packer or carrier if so requested, we do not accept liability for their acts or omissions and you agree to release us from any such liability.  

If HotLotz agrees to arrange collection or delivery of any item (including any shipment), any claim by a buyer or seller relating to such collection or delivery will be against the relevant collection or delivery company rather than HotLotz and under no circumstances can a return be accepted or an adjustment of price or credit be made.  

The seller or buyer (as applicable) must ensure that it provides a valid collection or delivery address for all items. P.O. boxes are not acceptable.  

There may be limitations and restrictions regarding the export or import or resale of items. Certain licenses or permits may be required for items. It is the sole responsibility of the seller and buyer to determine whether items can be exported, imported, transported or resold, or whether any licence or permit is required in relation to any item and to comply with any relevant laws and regulations.

STORAGE 

The buyer or seller (as applicable) is responsible for paying on demand HotLotz standard storage charges from time to time if an item is not collected or removed within the prescribed time periods or is returned to HotLotz due to a failure to provide a valid delivery address or the lack of anyone to sign and accept delivery where necessary. As at the date of these Terms & Conditions, such storage charges are S$70 per week (or part thereof) per item for furniture or rugs or S$30 per week (or part thereof) per item for other items. These charges are subject to change at any time when these Terms & Conditions are updated.  

If any item is not collected or removed after ninety (90) days from the date of sale, title to the item will transfer to HotLotz and we may retain, use, sell or dispose of any such item for our own benefit or at our discretion. 

INFORMATION  

Estimates and valuations are based on the condition, rarity, quality and provenance of the item, on prices recently paid for similar property and on information provided by the seller. Estimates and valuations are subjective and subject to change at any time. Any estimate or valuation is only an expression of our opinion of a range within which we think the sale price is likely to be. Any estimate or valuation is indicative only and may not reflect the actual value of an item.  

Neither you, nor anyone else, may rely on any estimate or valuation (whether orally or in writing) as a prediction or guarantee of the value, selling price or likely future selling price of an item.  

Estimates and valuations do not include taxes, royalties, commission, transportation or other amounts payable. 

Our description of any item and any condition report and any other statement made or information given by us (whether orally or in writing) about any item, including about its nature, condition, genuineness, authorship, attribution, history, background, authenticity, artist, style, period, age, origin, materials, approximate dimensions or provenance are our honest opinion. In reaching our opinion we use the standard of care a buyer would reasonably expect from an auction house of HotLotz's standing taking into account the item and information provided by the seller. We only make limited visual inspections of items and we do not carry out any research, investigation or testing.  

Any description or marketing or promotional material may be changed or revised by us. We may revise any estimate or valuation at any time, and ask you to agree a lower minimum reserve sale price. 

Please note that items may not be authentic, complete, safe or lawful in every circumstance. All dimensions and weights are approximate only.  

We do not make any promise, undertaking, obligation, guarantee, warranty or representation in relation to any description, estimate, valuation, information or opinion regarding an item, including as to its accuracy. Any presentation, talk, information or materials provided by us should not be relied upon as giving expert advice or used for any learning, development or training purposes.  

The condition of items sold through or by us can vary widely due to factors such as age, previous damage, restoration, natural variations, repair and wear and tear. The nature of the items sold means that they will rarely be in perfect condition. Items may have been restored, repaired, treated, damaged or altered and may not be original or genuine or may include parts which are not original. Items are sold in the condition they are in at the time of the sale.  

Any reference to an item's condition will not amount to a full and complete description of its condition, and images may not show the condition of an item clearly. Information about an item's condition may be available to help you evaluate the condition of an item.  

Information about an item's condition is provided free of charge as a convenience to our buyers and are for guidance only. It offers our honest opinion but may not refer to all faults, restoration, alteration or adaptation because our staff are not professional restorers or conservators. For that reason it is not an alternative to taking your own professional advice.  

Information may contain inaccuracies or errors including in the quality of digital information or images. We make no representation about the accuracy, reliability, completeness, or timeliness of information or content or about the results to be obtained from using HotLotz. HotLotz shall not be held responsible for information provided by third parties.  

Each seller warrants and represents to us that it has provided and will continue to provide accurate and complete information about each of the seller's items, including in relation to any alterations or suitability, quality, nature, condition, genuineness, authorship, attribution, history, background, authenticity, artist, style, period, age, origin, materials, approximate dimensions, provenance, ownerships or uses.  

LIMITED WARRANTIES  

For each item, the seller gives a warranty and representation that the seller has the right to sell the item with full title guarantee, the item is free from liens, charges, encumbrances and third party claims, the buyer will have quiet enjoyment of the item, the item corresponds with the description of the item given by the seller, the item is of satisfactory quality, the item is fit for the purpose the item is bought for and if the item is sold by sample that the item is free from any defect making its quality unsatisfactory that was not apparent on a reasonable examination of the sample. Each seller authorises us to give such warranty to each buyer.  

The seller also gives a warranty that it has complied with all legal and other requirements relating to any import or export of each of its items and has paid all duties and taxes in relation to such import, export or each of its items.  

Where any person consigning an item is not the owner, or is acting on behalf of any company or other person or is an executor, trustee, liquidator, receiver or administrator, the person consigning any item warrants and represents to HotLotz and the buyer that it is duly authorised to act as agent of the seller and to sell the item by the owner of the item, that the owner has read and understood these Terms & Conditions and has given confirmation agreeing to the other warranties and representations set out above in these Terms & Conditions, and that any company has the corporate power and authority necessary for the agent to enter into these Terms & Conditions and for the company to perform these Terms & Conditions and that the company has taken all necessary corporate actions to authorise such execution and performance of these Terms & Conditions.  

Any use of HotLotz is at your own risk. HotLotz is provided on an "as is" basis without any warranties of any kind. HotLotz does not warrant that HotLotz (or any part of them) will operate error-free, continuously or without interruption, or that HotLotz websites or apps are free of malicious or harmful content or devices. HotLotz makes no warranties about the accuracy, reliability, completeness, or timeliness of HotLotz or any of its websites or apps.  

Changes are made to HotLotz periodically and may be made at any time.  

HotLotz and any seller disclaims and excludes all other warranties of any kind relating to items or HotLotz, whether express or implied by statute or common law or otherwise. 

TAXES, BANK FEES AND CURRENCIES  

We may charge goods and services tax (GST) on any seller's commission, buyer's premium or other amount paid or payable by you.  

If a seller is liable for GST in relation to the sale of an item, the seller must pay all such GST and if required by us gross up any amount payable to us which may be affected by such GST so that we receive the relevant amount in full. Each seller acknowledges that any amount payable by us to the seller will be reduced by any such GST payable by the seller.  

The buyer is responsible for any GST required by the seller to be imposed on the buyer relation to the sale of an item by the seller and each other tax or royalty payable as a result of the sale of an item.  

Payments or settlements may incur a cross-border transaction or other bank fees which will be deducted by HotLotz or any intermediary from the payment or settlement amount.  

Payments to HotLotz may require conversion into any currency HotLotz may require. HotLotz is entitled to the full amount required by HotLotz regardless of such conversion or any associated fees and any shortfall must be grossed up such that HotLotz receives the amount in full. 

Payments by HotLotz may require conversion into any currency other than the one used by HotLotz at any reasonable exchange rate used by HotLotz or any intermediary at any relevant time. You agree that the amount paid to you may be less than the amount expected due to such conversionor any associated fees.    

FAILURE TO MAKE PAYMENT  

If you fail to pay us the total amount due in full by the due or required date, we will be entitled to do one or more of the following (as well as enforcing any other rights we have by law).  

HotLotz may withhold any item until all amounts owing to HotLotz are paid in full and if payment is not made within a reasonable period required by us title to the item will transfer to HotLotz and we may retain, use, sell or dispose of any such item for our own benefit or at our discretion. 

We will use the proceeds of any sale against any amounts you owe us. If there is a shortfall, you must pay us any difference between the amount we have received from the sale and the amount you owe us. 

We may charge you a late-payment fee worked out at a rate of five percent (5%) each year above the DBS Bank Ltd base rate from time to time on the unpaid amount due calculated on a daily basis.  

We can also cancel the sale of the item. If we do this, we may sell the item again or re-offer it in a sale or auction. We may charge you the shortfall between the total amount due to us and the proceeds from the resale and all costs, expenses, losses, damages and legal fees we have to pay or may suffer and any shortfall on the seller’s commission or the buyer’s premium as a result of the resale.  

We can hold you legally responsible for the total amount due and may begin legal proceedings to recover it together with our late-payment fee, legal fees and costs as far as we are allowed by applicable law.  

We can take what you owe us from any amounts which we or any HotLotz company or affiliate may owe you (including any deposit or other part-payment which you have paid to us).  

We can at our sole option reveal your identity and contact details to any third party.  

We can take any other action we see necessary or appropriate.  

If you owe money to us or to another HotLotz company or affiliate, we can use any amount you do pay, including any deposit or other part-payment you have made to us, or which we owe you, to pay off any amount you owe to us or another HotLotz company or affiliate for any transaction. 

INTELLECTUAL PROPERTY RIGHTS  

If you are acting on behalf of any other person, including any seller, guest or contractors, you warrant and represent that each such person has read and understood, and agrees to, this section Intellectual property rights. We may display or distribute publicly any item or event, or any photograph or other image or illustration of or information about it, on any HotLotz or third party properties or other mediums of any kind, or in any of our catalogues or marketing and promotional material, in any way.  

We own the copyright and other intellectual property rights of any kind anywhere in the world in all photographic and other images, illustrations and written material (including catalogues and marketing and promotional material) produced by or for us relating to an item, HotLotz or HotLotz. You cannot use them without our written permission and you have no copyright or other reproduction rights in relation to any such photographic and other images, illustrations or written material.  

All intellectual property rights of any kind anywhere in the world residing or subsisting in HotLotz, including any developments or derivative works, are owned or controlled by HotLotz. 'HotLotz and all trademarks, logos, service marks and derivatives of them are owned or controlled by HotLotz. You are prohibited from using any intellectual property rights of HotLotz without the express, prior written permission of HotLotz.  

HotLotz authorises you to make limited use of our websites, webpages and mobile applications solely for your personal, non-commercial use but you must not copy, modify, reverse engineer, remove, deactivate, tamper with, obscure, sell, create derivative works, reproduce, publicly display, publicly perform, distribute, or otherwise use the websites, webpages and mobile applications or any part of or content in them in any way, including in any publication, database, catalogue or compilation, or in a networked computer environment, without the express prior written permission of HotLotz.  

You agree not to remove any copyright, proprietary or identification markings or notices, including digital "watermarks" to indicate their source and ownership, and robot exclusion headers and similar mechanisms.  

You will not use any robot, spider, or other automatic or manual device or process for the purpose of compiling information regarding the identification, address or other attributes of any of our members, bidders or sellers, or to recreate in original or modified form any substantial portion of our websites, webpages and mobile applications.  

You further agree not to use any device, software or routine to interfere or attempt to interfere with the proper functioning of our websites, webpages and mobile applications or any transactions being conducted on or in connection with our websites, webpages and mobile applications. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our servers or systems.  

Your right to use our websites, webpages and mobile applications is subject to modification or revocation at any time at our absolute discretion. If you violate any provision of these Terms & Conditions, your permission to use the websites, webpages and mobile applications will automatically terminate and you must immediately cease such access or use.  

When providing information or content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to use the information or content and to exercise any and all copyright, publicity, trademarks, database rights and other intellectual property rights you have in the information or content, in any media known now or developed in the future. Further, to the fullest extent permitted under applicable law, you waive your moral rights and promise not to assert such rights or any other intellectual property rights against us, our sublicensees, or our assignees.  

You represent and warrant that your provision of information or content and the use of any such information or content (including of works derived from it) by us, our third parties, or others in contract with us will not infringe any rights of any third party. 

LIABILITY AND INDEMNITY  

HotLotz shall have no liability whatsoever for activities that occur under your password, digital signature or membership or account.  

HotLotz shall have no liability whatsoever to the seller or the buyer in respect of the availability or issuance of necessary licences or permits or the existence or exercise of pre-emption or other rights to purchase by governmental or regulatory authorities anywhere.  

If you are dissatisfied with the use, performance, delay or provision of, or inability to use or failure to provide, HotLotz, or any part of them, your only remedy is to discontinue using HotLotz.  

HotLotz shall have no liability whatsoever for your access or use of, or your inability to access or use, HotLotz, delays or disruptions to HotLotz, malicious or harmful content or devices, glitches, bugs, errors, or inaccuracies of any kind in HotLotz, damage from access or use of any HotLotz, suspension or other action taken with respect to your membership or account or breach of these Terms & Conditions, duration or manner of any offer, sale or auction, presentation, placement or information relating to any item, listing, catalogue or ranking of any search results.  

We will have no liability for disclosure of information due to errors or unauthorised acts of third parties or as otherwise permitted in accordance with these Terms & Conditions.  

HotLotz is not responsible for any third party, including their privacy practices, information or content provided by them or any of their actions or inactions.  

Our liability to you in respect of any security breach or accidental loss or disclosure of your information or data is hereby excluded.  

You agree to defend, indemnify, and hold harmless HotLotz, its officers, directors, employees and agents, from and against any losses, liabilities, damages, costs and expenses, including reasonable legal, expert and accounting fees, incurred in connection with any claims, actions or demands alleging or resulting from your use or improper use of HotLotz or your violation of law or regulation or the rights of any third party.  

HotLotz does not endorse the contents of third-party websites, webpages or mobile applications. HotLotz is not responsible for the content of such sites, pages or applications and does not make any representations regarding the content or accuracy of materials on such sites, pages or applications. If you decide to access such sites, pages or applications, you do so at your own risk.  

Neither HotLotz nor any seller shall have any liability to any buyer, and HotLotz shall have no liability to any seller, for any loss of profit, loss of or interest, loss of business, business interruption, loss of business opportunity, loss of anticipated savings, loss of goodwill, loss of revenue, wasted expenditure, loss of use, need to modify practices, content, or behaviour, loss of data or any indirect or consequential loss or damage whatsoever, whether based on contract, tort, statute or otherwise, even if HotLotz or any seller has been advised of the possibility of loss or damage.  

Neither HotLotz nor any seller shall have any liability to any buyer in respect of any defects or limitations to any items which are pointed out to the buyer before any relevant auction or sale nor to the extent that any item cannot reasonably be expected to perform in any manner.  

A buyer will have no recourse against HotLotz or the relevant seller for any defective item after the relevant auction or sale.  

We may disclose a seller's details and contact information to a buyer if required for the buyer to take any action or make any claim against the seller in accordance with these Terms & Conditions.  

The seller’s maximum aggregate liability to any buyer shall be limited to the amount paid or payable to the seller for the relevant item.  

We have no liability to any buyer in relation to any third party seller’s warranties set out in these Terms & Conditions or in relation to any warranties, conditions or other terms which are implied into contracts by law which shall be the responsibility of a third party seller of an item.  

We have no liability to any seller or buyer in relation to any collection or delivery of any item (including any shipment).  

Without prejudice to anything else in these Terms & Conditions, if we are found to be liable to a buyer for any reason, our maximum aggregate liability to that buyer shall be limited to the amount of the buyer’s premium paid or payable by that buyer to us in relation to the relevant item.  

Items are not refundable or exchangeable unless otherwise specified in these Terms & Conditions.  

We insure all items, for the amount of the mid-point between the high and low estimate we determine for the item, while in the possession or control of HotLotz (on HotLotz premises and during delivery to or from HotLotz premises arranged by HotLotz) within Singapore in line with good industry practice. Our liability will be limited to such insurance.  

If you wish to insure your item(s) beyond such amount, please ask us about additional insurance cover that may be available for you to take out, at your cost and expense, directly with an insurer.  

If any item or part of it (or any part of a group of related items), in our possession, control or custody, is damaged/destroyed in any way we may (in our discretion and without prejudice to any other rights or remedies we may have) (i) cancel any agreement relating to the sale of the item(s) or (ii) sell the item(s) in which case the limit on our liability will be reduced by any amount made from the sale above the insured amount.  

If any item in our possession, control or custody becomes dangerous at any time, we may dispose of it without advance notice to you in any manner we think fit and we will be under no liability to you for doing so.  

If you are a seller, you agree to indemnify us in respect of any inaccuracy or misleading information, description or forgery in relation to any of your items. In addition, you agree to pay us the seller's commission relating to the initial low estimate for the relevant item(s) agreed between us and you or otherwise determined by us and all of our costs or expenses of any kind relating to the item. You also agree that we may deal with the item(s) in any manner that we think appropriate to comply with law or protect our interests.  

We have no liability to any seller in respect of any information, description or forgery in relation to any of your items, including any inaccuracy, error, misdescription or omission, of any kind and whether in writing or otherwise. We have no liability in relation to the minimum sale price set or failure to achieve a higher price than may have been achieved in relation to any item. We have no liability to any seller for any failure to sell any items.  

Without prejudice to anything else in these Terms & Conditions, if we are found to be liable to a seller for any reason, our maximum aggregate liability to that seller shall be limited to the amount of the low estimate for the relevant item agreed between us and that seller or otherwise determined by us, if the relevant item has not been sold by us, or the amount of the seller's commission paid or payable by that seller to us in relation to the relevant item, if the item has been sold by us.  

Nothing in these Terms & Conditions shall limit or exclude the liability of HotLotz for death or personal injury caused by its negligence, fraud or for any other liability which cannot be limited or excluded by applicable law. 

UNCONTROLLABLE EVENTS  

Neither we, you, nor any relevant third party will be responsible for any failure to meet any obligation which we, you or that party has or any loss or damage which is caused by circumstances beyond our, your or that party's reasonable control. This includes strikes, lock-outs fire, flood, natural disasters, war, armed conflict, terrorist attack, nuclear and chemical contamination, bid update and other notification functionality not occurring in real time, internet capacity constraints, corporate firewalls and other technical problems, temperature control, atmospheric conditions or pressure, or pests or vermin of any kind. 

COMPLIANCE WITH LAW  

You agree to comply with any restrictions or prohibitions on any purchase, sale, export or re-export under applicable laws, including in respect of dual use goods, items containing ivory, tortoiseshell, whalebone, products derived from other endangered or protected species, or antiquities and cultural items.  

By using HotLotz, you agree that you are not in a country or any person to which access or use of HotLotz, or any purchase, sale, export or re-export, is restricted or prohibited by applicable law.  

You are responsible for compliance with the laws of your local jurisdiction regarding access or use of HotLotz, or any purchase, sale, export or re-export.  

It is the responsibility of the seller to ensure that any item is properly and lawfully provided to HotLotz or if sent to a buyer directly then to the buyer. It is the buyer's responsibility to ensure that any item is properly and lawfully received from HotLotz or, if received from the seller directly, from the seller. 

PERSONAL INFORMATION  

You acknowledge that you have read and understood our Data Protection Policy available at www.hotlotz.com/dataprotectionpolicy and accept the practices and terms detailed in the Data Protection Policy and you provide authorisation and consent for us to collect, use, share and otherwise process information about you in accordance with the Data Protection Policy.  

By accessing or using any HotLotz you agree to our Data Protection Policy available at www.hotlotz.com/dataprotectionpolicy, as amended, modified, added to, removed or otherwise updated from time to time. 

GENERAL  

Except as otherwise provided, if any provision of these Terms & Conditions is held to be invalid, unlawful or for any reason unenforceable, such provision shall be struck out and shall not affect the validity, legality or enforceability of the remaining provisions.  

You may not grant a security over or assign or transfer your rights or responsibilities unless we have given our written permission.  

We may assign or subcontract any right or obligation without your consent, now being given.  

These Terms & Conditions apply to successors and permitted assigns.  

Except as otherwise provided, these Terms & Conditions may not be amended except through mutual agreement by you and our representative who intends to amend these Terms & Conditions and is duly authorised to agree to such an amendment.  

If you act on behalf of a business entity, you represent that you are authorised to act on behalf of such business and bind the business to these Terms & Conditions.  

No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms & Conditions.  

These Terms & Conditions and any other document or agreement referred to in these Terms & conditions constitute the entire understanding and agreement between you and us and supersede all prior understandings and agreements of the parties.  

A person who is not a party to these Terms & Conditions has no right under the Contracts (Rights of Third Parties) Act, Chapter 53B to enforce any term of these Terms & Conditions but this does not affect any right or remedy of a third party specified in these Terms & Conditions or which exists or is available apart from that Act. 

 The following sections survive any termination of these Terms & Conditions: Ownership and risk, Collection and delivery, Information, Limited warranties, Taxes and currencies, Failure to make payment, Liability and indemnity, Uncontrollable events, Personal information, General, Governing law and jurisdiction.  

If we have provided a translation of these Terms & Conditions, we will use the English language version in deciding any issues or disputes which arise.  

No failure or delay to exercise any right or remedy shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.  

Headings are for reference purposes only and do not limit the scope or extent of such section.  

The word "including" or similar will be interpreted without limitation.  

References to the singular include the plural and vice versa. 

DISPUTES, GOVERNING LAW AND JURISDICTION  

If you have a dispute with a seller or buyer, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.  

In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favour at the time of agreeing to this release. 

If a dispute arises, we strongly encourage you to first contact us directly to seek a resolution. Failing resolution, we will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.  

Any claim, dispute or matter shall be governed by and construed in all respects by the laws of Singapore. You and we both agree to submit to the exclusive jurisdiction of the Singapore Courts.

PRIVATE HIRE  

Reservations of HotLotz for private hire are subject to availability, at our discretion. A provisional booking will only be held for seven (7) days and if unconfirmed it will be released without notice. 

We will also notify you of venue availability hours, for the period before, during and after the event. You will not be able to use the premises outside these times and must ensure the venue is vacated by the required time(s) including on the day(s) of the event.  

All prices are correct at the time of quoting, and are subject to change without notice. All prices agreed on a confirmed booking with a deposit paid will be honoured.  

No dates may be confirmed without a signed booking form and a full, non-refundable deposit of 25% (twenty five percent) of the anticipated costs of the event. The remaining 75% (seventy five percent) of the anticipated costs of the event will be required 10 (ten) days before the event. We will specify the forms of payment available to you.  

Should you wish to change the date of your event, it will be at our discretion. Any amendments to the original booking will be agreed in writing between us and you. 

Cancellation of private hire bookings will be subject to a cancellation fee based on the following amounts: 

• Over 30 (thirty) days prior to date of the event: The 25% (twenty five percent) deposit will be retained by or payable to us.
• 30 – 10 (thirty to ten) days prior to the date of the event: The 25% (twenty five percent) deposit and 50% (fifty percent) of the remaining anticipated costs of the event, i.e. 75% (seventy five percent) of the anticipated costs of the event, will be retained by or payable to us.
• Less than 10 (ten) days prior to the date of the event: The 25% (twenty five percent) deposit and the remaining 75% (seventy five percent), i.e. 100% (one hundred percent) of the anticipated costs of the event, will be retained by or payable to us. 

In the unlikely event that a private hire booking is cancelled by us, we will refund the amount paid by you to us less any items which can be provided to you. We will make every endeavour to rebook any private hire event cancelled by us at a mutually convenient time within the next 12 (twelve) months. We cannot be held liable for any travel or accommodation costs in relation to a cancellation.  

All events should have an authorised person present to liaise with us should extra items need to be approved for the final bill.  

Once any menu is selected this cannot be amended by individual attendees. Special dietary requirements must be requested in advance.  

Should your event cause us to engage external contractors to provide a service or product we will always pass the cost on to you. We will endeavour to keep this cost as initially quoted, however any increases imposed by an outside party will be passed on to you. You may be required to enter into a separate agreement with any such external contractors.  

We will submit all quotations and the booking form based on the estimated number of persons who will attend the event. You must notify us if the number of guests varies before 14 (fourteen) days prior to the event and we will amend the quotation and resend it to you. You will be charged the agreed amount based on the agreed numbers at such time regardless of the number of attendees. Additional attendees will not be permitted after that time, unless otherwise agreed in writing by us.  

You must obtain permission to photograph/film on the premises, have any signage or have press or media involvement.  

All arrangements must be made or sourced through HotLotz unless otherwise agreed by us in writing. No food, drink, items or equipment may be brought into or removed from the venue unless otherwise agreed by us in writing.  

Any electrical equipment brought into the venue must have a current testing certificate which must be presented on the day. Any equipment brought in by contractors arranged by you must have current risk assessments and public liability insurance.  

All items or equipment brought into the venue by you, your guests or contractors must be removed by you promptly after the event.  

You will be responsible for any additional licences or approvals required for your particular event.  

You must ensure that your guests comply with these Terms & Conditions as if they were you and all building by laws and other requirements which may be inspected on request. You must notify us immediately on becoming aware of any accident, injury, breakage or damage occurring at the venue.  

You will be responsible for any loss or damage to our property which is attributed to you or your guests or contractors. Therefore you will be required to provide proof of suitable insurance (where applicable) to cover costs of repair to our buildings, grounds and property in the event of damage being caused by you, your guests or contractors over and above the general everyday usage of HotLotz covered by our public liability insurance. The policy should also provide cover for personal injury and third party liability. Further information on this is available from us on request.

BUYER’S PREMIUM

All bidding is in Singapore Dollars. An all-inclusive buyer’s premium of 25% will be added to the hammer price for each lot. There are NO additional online commissions, credit card processing fees or sales taxes.

CONDITION REPORTS & ADDITIONAL IMAGES 

We can provide condition reports, additional images and videos on request. Simply email the lot number/s you are interested in to hello@hotlotz.com

PACKING & SHIPPING

HotLotz works with ‘Masterpiece', a professional shipping company, to manage bespoke packing and domestic and international door-to-door shipments. We can provide indicative quotes within 24 hours, on request. Simply email the lot number/s and the exact delivery address to hello@hotlotz.com and we will get back to you.

Packing & Shipping is an essential part of our client service offer. As a digital auction house we pride ourselves on working closely with buyers to find suitable logistics solutions.

PAYMENT TERMS

HotLotz will issue invoices and payment instructions to winning bidders by email within 24 hours of the auction closing date.

Payment can be made:

- by credit card (via the HotLotz online platform, fee-free)

- by bank transfer (buyers are liable for any bank imposed transfer charges)

All accounts must be settled within five (5) days of the invoice date.